We're pleased to offer the following services at Mediapolis Veterinary Clinic:
Our appointment book is computerized, which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. Emergencies are accepted anytime our clinic is open as long as we have a room to utilize (we only have two examination rooms so this is not always possible). If you feel you have an emergency with your pet, please call us immediately. If possible it is best to call before coming in so that a staff member can advise you on your particular emergency. We also may refer you to a regional emergency veterinary center if appropriate and this would prevent you from making an unnecessary trip to our clinic.
We have a veterinarian and personnel on duty five days a week who are trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies can be things such as accidental ingestion of rat poison, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call. Please call prior to rushing in because until our clinic renovation planned for 2020 is completed, we have a limited number of exam rooms to treat your pet.
We are also available for urgent care when the condition is not life-threatening but you must call prior to coming to the clinic. We do not accept walk-in appointments at this time.
After hours emergency services are available for current clients but a veterinary technician does not come in with our veterinarian on call so we may not be staffed adequately to see every type of emergency. For that reason, current clients can call our after hours number at (319) 535-2001 to reach the doctor on call to discuss the case. Please do not call this number with appointment requests or non-urgent messages - these can be left on the answering machine at (319) 394-3108.
Because we are a mixed animal practice, we can care for many types of pets:
- Dogs
- Cats
- Horses
- Select pocket pets
- All Farm Animals